Since zo3creationz is all handmade & operated by only one hammah…all products will take time to make & get to you! Current turn around time is 2-4 weeks for made to order pieces. If pieces are one of one & already made it will be around 2-5 days processing time! Shipping inter island takes around 2-3 days & to mainland about 3-5 days or more! Please understand that once it is shipped, it is out of my hands & I am not responsible for damaged, lost, delayed, or stolen packages! Shipping time is not included in processing/turn around time!
All jewelry unless stated otherwise is 14k gold filled, meaning it is able to be worn in the water. However, it needs proper care to maintain the shine/color! When in need of a shine use a jewelry cloth to clean, one will come with every order! Gold filled is made to last & to be worn every day so it’s a very reliable material, however, please care for ur pieces, over time they can become discolored if handled incorrectly! Avoid chemicals as much as possible & wash with fresh water after da beach or when needed. I also do offer sterling silver jewelry, if you prefer silver! However you’d need to custom order it as I don’t have the chain/findings on hand! Contact me if you have any questions or concerns!
I do custom chain styles if you’d prefer a different chain style in 14k gold filled OR sterling silver as-well! Please contact me if you’d like a different chain style then what is offered, more than likely it is possible just might be priced differently!
I do not offer refunds or returns UNLESS there is a problem on our end! I do offer free/small fee fixes if your jewelry does need it! The offer stays valid & doesn’t expire!
Buy 2 or more items to get FREE SHIPPING!
I do custom orders! Dm me or contact me via email {zo3creationz@gmail.com} to place a custom order!!
Mahalo for your patience and support, it truly means so much to me! ✨